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Policies

PAYMENTS, SHIPPING & HANDLING 

Domestic (Within India)

If your billing and shipping address is anywhere in India, we have made our fabulous jewelry stocked at our Mumbai fulfillment center available for you to purchase on India.Isharya.com.  If you have subscribed to our newsletter and are a current Isharya Insider, you are eligible for free shipping within India! 

Secured payment can be made by Visa or Mastercard, or by Cash On Delivery ("COD"). Go ahead and place your order and an account executive will get back to you via email with tracking details.

In the event an item is sold out, you will be notified. 

Expedited shipping is available for a nominal fee.

 

International Shipments (Outside India)

Isharya ships outside of India as well! Please place your order on our global website - www.isharya.com - and our fulfillment team in the United States will take care of your order.  Isharya.com accepts payment by any major credit card and paypal.  If you have subscribed to our newsletter and are a current Isharya Insider, we are pleased to offer free shipping within the United States and International shipping one way for $25 on orders over $100.

 

RETURN POLICY 

Isharya strives to offer you high quality premium costume jewelry at reasonable prices. You may cancel your order within 24 hours upon placing for any reason.

If you are not satisfied with your order, you have 7 days to return it for a full refund and 14 days to return in exchange for store credit, with the exception of custom orders and sale items which cannot be returned or exchanged. Any returned item must be unused and in its original condition and packaging, with all tags still attached. We will not accept returns on broken or cracked wood or resin items.  

Please call or email Isharya for a return authorization number ("RMA#") before sending any return, as returns will not be processed without prior approval. 

 

PRIVACY POLICY 

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

The Information We Collect

This notice applies to all information collected or submitted on the Isharya's website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: 

Name
Address
Email address
Phone number
Credit/Debit card information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: 

Name
Address
Phone Number
(etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. 

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties. 

You can register with our website if you would like to receive updates on our new products and services.

We use non-identifying and aggregate information to better design out website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a vervain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical electronic, and managerial procedures to safeguard and secure the information we collect online. 

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. 

 

TERMS AND CONDITIONS 

When you use this website, you are automatically agreeing that both your access to the site and your use of it are:

  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.

Copyright

The jewelry designs, written, visual & audio content and website design and processes are the property of Isharya and its affiliates/vendors and are protected by United States and international copyright laws.

Trademarks

The trademarks or trade dress of Isharya and our affiliates may not be used without our written permission. Trademarks or trade dress include the Isharya name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of Isharya products, services, and programs, and those of our affiliates. All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Use

You have permission to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with Isharya.com or India.Isharya.com. Unless we give you written permission in advance, any other use of this website, its content, and its information, including linking or framing to this website, are strictly prohibited.

Errors and inaccuracies

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions—including after an order has been submitted—and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer of liability

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this website. Any information, materials, suggestions, ideas, or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your permission.

Applicable law

By visiting this website, you agree that the laws of the India or the state of California, depending on which website your order is placted with and without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

Disputes

Any dispute relating in any way to your visit to India.Isharya.com or website or to products purchased here shall be submitted to confidential arbitration in Mumbai, India. However, if you have in any manner violated or threatened to violate our intellectual property rights of Isharya India or Isharya.com, we may seek injunctive or other appropriate relief in any state or federal court in the State of California. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this website or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Protecting your information

As part of our ongoing commitment to ensure that your shopping experience with Isharya.com is protected, Isharya.com will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.

 

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please contact us via email at salesindia@isharya.com or call +91-9167007400.


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